Nature Render (“I”, “we,” “our,” or “us”) is the Data Controller responsible for your personal data. This means we determine how and why your data is processed.

What Personal Data We Collect

When you interact with us, we may collect the following information:

• Identity Information – Name, email address, phone number

• Billing & Shipping Information – Address, payment details (processed securely by third-party payment providers)

• Order & Transaction Data – Purchases you have made with us

• Communication Data – Messages, emails, or inquiries sent to us

• Marketing Preferences – Your preferences regarding promotional communications

• Website Usage Data – IP address, browser type, pages visited (collected via cookies)

How We Collect Your Data

We collect data in the following ways:

• When you place an order on our website

• When you contact us via email, social media, or web forms

• When you subscribe to our newsletter

• When you browse our website (via cookies and analytics)

• When you engage with us on social media

Why We Collect Your Data

We collect and use your data for the following purposes:

• To process and deliver your orders – Including payment processing and shipping

• To provide customer support – Answering inquiries and resolving issues

• To improve our website and services – Using analytics to enhance user experience

• To send marketing updates – If you opt-in, we may send promotions, discounts, or product updates

• To comply with legal obligations – Including tax and fraud prevention

You can opt out of marketing emails at any time by emailing “unsubscribe” to naturerenderltd@gmail.com.

How We Share Your Data

We do not sell or trade your personal data. However, we may share your information with:

• Payment Processors – To securely process your transactions

• Delivery Providers – To ship your orders

• Email & Marketing Platforms – If you have subscribed to updates

• Legal Authorities – If required by law or to prevent fraud

All third-party services we work with are required to protect your data in line with data protection laws.

How We Protect Your Data

We take security seriously and use industry-standard measures to protect your personal data, including:

• SSL Encryption – To secure transactions on our website

• Restricted Access – Only authorised personnel can access personal data

• Regular Security Reviews – To protect against data breaches

However, no method of transmission over the internet is 100% secure. While we do our best to protect your data, you share it with us at your own risk.

Your Rights Over Your Data

Under data protection laws, you have the right to:

• Access – Request a copy of the data we hold about you

• Correct – Ask us to update inaccurate or incomplete data

• Delete – Request deletion of your data (except where legally required)

• Restrict Processing – Limit how we use your data in certain circumstances

• Withdraw Consent – If you previously opted into marketing, you can opt out at any time

To exercise any of these rights, please email us at naturerenderltd@gmail.com

How Long We Keep Your Data

We keep your data only as long as necessary to fulfil the purposes outlined in this policy. For example:

• Order records – Kept for tax and accounting purposes

• Marketing subscriptions – Until you opt out

• Customer inquiries – Retained as long as needed for customer service

After this period, we securely delete or anonymise your data.

Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyse website traffic. Cookies help us:

• Remember your preferences

• Improve website functionality

• Track analytics (e.g., most visited pages)

You can control cookie settings through your browser. By continuing to use our website, you agree to our use of cookies.

Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email.

Last Updated: 09/03/25

Contact Us

For any questions regarding this Privacy Policy or to exercise your data rights, please contact:

Nature Render

Email: naturerenderltd@gmail.com

Need Help?

If you have concerns about how we handle your data, you also have the right to lodge a complaint with your local data protection authority.